SyncVia

Legal Information

Important legal documents and policies that govern your use of SyncVia services.

Terms of Service

Last Updated: October 2025

These Terms of Service ("Terms," "Agreement") govern your access to and use of the SyncVia website, dashboard, and software-as-a-service platform (collectively, the "Service"), operated by Aventis West LLC, a California limited liability company doing business as SyncVia ("SyncVia," "we," "us," or "our").

By creating an account, connecting your Etsy or QuickBooks account, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Overview

SyncVia provides secure data synchronization between Etsy seller accounts and QuickBooks Online ("QBO"). The Service uses official public APIs and OAuth authorization flows provided by Etsy Inc. and Intuit Inc. to transfer order and transaction data for accounting and bookkeeping purposes.

SyncVia is an independent third-party application. We are not affiliated with, endorsed by, or acting on behalf of Etsy Inc. or Intuit Inc.

We are not affiliated with Etsy, Inc. or Intuit Inc. 'Etsy' is a trademark of Etsy, Inc. Use of Etsy's name is solely to describe our integration. This Service is not endorsed or certified by Etsy, Inc.

2. Eligibility and Account

You must be at least 18 years old and capable of entering into legally binding agreements. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3. Description of Service

The Service allows you to:

  • Connect your Etsy shop(s) and QuickBooks Online account(s);
  • Authorize SyncVia to access, transfer, and display limited data (e.g., order totals, fees, tax amounts, and summary logs);
  • View synchronized totals and status information in a private dashboard.

SyncVia only accesses and processes the data necessary to perform synchronization. We do not sell, share, or repurpose your data for marketing, advertising, or unrelated analytics.

4. Data Access, Storage, and Retention

OAuth Authorization: You connect to Etsy and QuickBooks using their official OAuth flows. SyncVia never collects or stores your Etsy or Intuit passwords.

Data Storage: SyncVia may temporarily store limited metadata such as synchronization timestamps, totals, error logs, and aggregated amounts to provide dashboards and system reliability.

No Buyer PII: SyncVia does not display or retain individual Etsy buyer names, addresses, or private communications.

Deletion: Upon disconnecting an integration or deleting your account, all stored data related to that account is deleted within 30 days.

Revocation: If you revoke SyncVia's access from your Etsy 'App Connections' page, we immediately lose API access. We will queue deletion of associated stored data within 30 days, subject to legal retention requirements.

Data Transfers: Data is processed and stored in the United States. For users outside the U.S., we rely on standard contractual clauses (SCCs) for lawful data transfers under GDPR.

5. API and Platform Compliance

We request only the minimum Etsy API scopes necessary to perform the synchronization you authorize. We do not use Etsy API data for advertising, user profiling unrelated to the Service, or any resale/transfer to third parties. We comply with Etsy's API Terms of Use, API Testing Policy, and applicable rate limits.

SyncVia's integrations comply with:

  • Etsy Developer Policy (2025) and API Terms of Use;
  • Intuit Developer API License Agreement; and
  • Applicable data-protection and consumer laws.

You agree to abide by Etsy's and Intuit's respective terms when using the Service. SyncVia may modify or suspend functionality if required by these platforms or if an API changes.

6. Payment and Subscriptions

Access to SyncVia is provided on a paid subscription basis.

  • Fees and billing cycles are disclosed at checkout.
  • You authorize us (or our payment processor) to charge your selected payment method on a recurring basis.
  • You may cancel at any time, but fees already paid are non-refundable unless otherwise required by law.
  • We may suspend or terminate access for non-payment.

7. Acceptable Use

You agree not to:

  • Reverse-engineer, copy, or redistribute any portion of the Service;
  • Misuse API credentials or attempt to access data without authorization;
  • Use the Service to violate Etsy's or Intuit's policies or applicable law;
  • Interfere with the operation or security of the Service.

8. Intellectual Property

All content, software, trademarks, and documentation related to SyncVia are owned by Aventis West LLC or its licensors. You receive only a limited, non-exclusive, revocable license to use the Service for your own business purposes.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available."

SyncVia disclaims all warranties—express, implied, or statutory—including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not guarantee uninterrupted or error-free operation, nor the continued availability of Etsy or Intuit APIs.

10. Limitation of Liability

To the maximum extent permitted by law, SyncVia and its members, employees, and contractors shall not be liable for any indirect, consequential, incidental, punitive, or special damages arising from your use of the Service.

Our total liability for any claim will not exceed the greater of (a) the fees paid to SyncVia in the preceding three months, or (b) USD $100.

11. Indemnification

You agree to defend, indemnify, and hold harmless SyncVia, Aventis West LLC, and their officers and employees from any claims, damages, liabilities, or expenses (including attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

12. Termination

You may terminate your account at any time. We may suspend or terminate access with or without notice if you breach these Terms, violate applicable law, or if continued operation becomes impracticable due to platform or API restrictions.

Upon termination, all rights granted to you under these Terms immediately cease, but sections 8–14 survive termination.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles.

Any dispute shall first be resolved by good-faith negotiation; if unresolved, the exclusive venue shall be the state or federal courts located in Contra Costa County, California.

14. Changes to Terms

We may modify these Terms at any time. Updated versions will be posted at https://syncvia.co/terms with a new "Last Updated" date. Continued use of the Service after such changes constitutes acceptance.

15. Contact Information

Questions about these Terms, data use, or legal matters should be sent to:
support@syncvia.co
(Aventis West LLC DBA SyncVia)

Privacy Policy

Last Updated: October 2025

This Privacy Policy describes how Aventis West LLC, doing business as SyncVia ("SyncVia," "we," "us," or "our"), collects, uses, stores, and protects information in connection with the SyncVia website, application, and services (the "Service").

By using the Service, you agree to this Privacy Policy.

SyncVia Privacy Summary

We respect your privacy.

SyncVia only accesses the Etsy and QuickBooks data you authorize through their official APIs. We use this information solely to sync and display your sales and accounting totals in your dashboard. We do not sell or share your data for marketing.

You can disconnect at any time, and your stored data will be deleted within 30 days.

For full details, read our Privacy Policy and Terms of Service.

Contact: support@syncvia.co

1. Who We Are

SyncVia is a U.S.-based software platform that connects Etsy seller accounts with QuickBooks Online to automate bookkeeping and accounting tasks.

Our legal entity is:

Aventis West LLC (DBA SyncVia), a California limited liability company.

For questions or privacy requests, contact us at: support@syncvia.co

2. Information We Collect

We collect only the information necessary to operate the Service safely and effectively.

a. Account Information

  • Name, email address, and business name (if provided at sign-up)
  • Authentication and authorization tokens (provided securely through Etsy and Intuit OAuth APIs)

b. Transactional / Sync Data

When you connect your Etsy and QuickBooks accounts, SyncVia retrieves data via secure APIs. We access and process the following types of Etsy data:

  • Orders and order details
  • Transaction fees
  • Tax amounts and tax information
  • Payout information and summaries
  • Limited metadata required to perform synchronization (e.g., timestamps, transaction IDs, currency)

SyncVia does not store or display individual Etsy buyer names, addresses, messages, or personal data. No buyer PII is stored.

All data is used only for the purpose of performing synchronization and displaying aggregated results in your dashboard.

c. Usage Data

We collect standard usage logs (IP address, device type, browser, access times, error logs) to maintain platform security and performance.

d. Billing Data

If you subscribe to a paid plan, our payment processor (e.g., Stripe) collects your payment details. SyncVia itself does not store or process full card information.

3. How We Use Your Information

SyncVia uses collected data to:

  • Provide and maintain synchronization services between Etsy and QuickBooks;
  • Display aggregated totals, sync history, and analytics in your dashboard;
  • Diagnose errors and improve reliability;
  • Communicate with you about updates, billing, or support;
  • Comply with applicable laws and platform requirements.

We do not sell, rent, or share your data with third parties for advertising or marketing purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) or United Kingdom:

Your data is processed on the basis of performance of a contract (to provide the Service), legitimate interest (to maintain security and improve the Service), and consent (for optional analytics or emails).

You may withdraw consent or request data deletion at any time by contacting support@syncvia.co.

5. Data Retention

SyncVia retains only minimal metadata (sync logs, totals, timestamps) for as long as your account remains active.

Upon disconnection of Etsy or QuickBooks, or upon account deletion, all related data is removed from our systems within 30 days.

We may retain limited non-identifying logs for legal, security, or audit purposes as allowed by law.

6. Data Security

We implement industry-standard security practices, including:

  • Encrypted transmission (HTTPS/TLS);
  • OAuth 2.0 authentication;
  • Access control and database encryption;
  • Regular audits and vulnerability testing.

No system is perfectly secure, but we take every reasonable step to protect your information from unauthorized access or misuse.

7. Sharing of Information

We share data only when necessary to operate the Service or as legally required:

  • With Intuit and Etsy: Only via their official APIs, and only to perform the sync you initiate.
  • With Service Providers: We use third-party service providers such as Stripe (for payment processing) and our hosting provider (e.g., Railway) for infrastructure and operations. All service providers are bound by confidentiality agreements and data protection requirements consistent with GDPR and CCPA.
  • Legal Requirements: If required by law, subpoena, or lawful government request.

We never share your business or financial data with advertisers or unrelated third parties.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data we hold.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data at any time.
  • Portability: Request a portable copy of your data (GDPR only).
  • Opt-Out: Decline non-essential communications.

Requests can be made by emailing support@syncvia.co. We will respond within the timelines required by applicable law.

For detailed information about data deletion, including how to delete your account and all associated data, please visit our Data Deletion Policy.

9. Data Transfers and International Users

SyncVia operates in the United States.

If you are located outside the U.S., your data may be transferred to and processed in the U.S. where privacy laws may differ.

We rely on Standard Contractual Clauses (SCCs) and equivalent safeguards for such transfers under GDPR.

10. Children's Privacy

SyncVia is intended for business users and is not directed to children under 16.

We do not knowingly collect or process personal data from minors. If you believe a minor has used our Service, please contact us for prompt deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at https://syncvia.co/privacy with a new "Last Updated" date. Continued use of the Service after such updates constitutes your acceptance.

12. Contact Us

For privacy inquiries, data requests, or complaints, please contact:

support@syncvia.co

Aventis West LLC (DBA SyncVia)

Security & Compliance

Last Updated: October 2025

At SyncVia (operated by Aventis West LLC), protecting your business data and your customers' trust is our top priority. We follow strict technical and administrative controls to ensure your Etsy and QuickBooks information remains secure, private, and fully compliant with platform and regulatory requirements.

Overview

SyncVia connects your Etsy and QuickBooks Online accounts through their official APIs to automate bookkeeping and financial tracking.

We never collect or store your platform credentials — all access is handled securely using OAuth 2.0 authorization.

Our service complies with:

  • Etsy Developer Policy (2025)
  • Intuit Developer API License Terms
  • California Consumer Privacy Act (CCPA)
  • EU General Data Protection Regulation (GDPR)

We follow Etsy's API Testing Policy for any production-environment tests.

Data Security

  • Encryption in Transit: All data is transmitted over HTTPS (TLS 1.2 or higher).
  • Encryption at Rest: Stored metadata and sync logs are encrypted using AES-256 or equivalent.
  • Tokenized Access: OAuth tokens are stored securely and scoped to each individual user; we cannot access your Etsy or QuickBooks account without your authorization.
  • Access Control: Internal data access is limited to authorized personnel under strict confidentiality agreements.
  • Monitoring: SyncVia uses automated monitoring and intrusion detection to ensure system integrity.

Data Storage & Retention

SyncVia stores only minimal aggregated data (such as sync totals, timestamps, and log entries) necessary to display your dashboard and maintain reliability.

We do not store individual Etsy buyer information (names, addresses, messages, etc.).

When you disconnect your Etsy or QuickBooks account, or delete your SyncVia account, all associated data is permanently deleted within 30 days.

We retain limited, anonymized logs for diagnostics and legal compliance only.

Privacy & User Control

You can revoke data access at any time via your Etsy or QuickBooks settings, or directly in your SyncVia dashboard.

You may request a full data deletion by emailing support@syncvia.co.

We will confirm deletion once completed.

Our full Privacy Policy explains your rights and how we handle information.

Infrastructure & Compliance

  • Hosted on secure, SOC 2–compliant cloud infrastructure (Railway / AWS or equivalent).
  • All systems follow the principle of least privilege (PoLP).
  • Regular vulnerability assessments and dependency patching are performed.
  • We maintain a written incident response and business continuity plan.

Third-Party Services

SyncVia integrates only with vetted and compliant providers for:

  • Hosting and database services
  • Payment processing (e.g., Stripe)
  • API integrations (Etsy & Intuit)

All third parties are bound by data protection agreements consistent with GDPR and CCPA.

Contact

If you have any security or privacy concerns, contact our compliance team:

support@syncvia.co

Aventis West LLC (DBA SyncVia)

Questions About Our Legal Policies?

If you have any questions about our terms, privacy policy, or security practices, please don't hesitate to contact us.

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